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Hawzu Docs

Login

3 min read

Use the Hawzu login page to access your workspaces, projects, test cases, defects, and reports.

Sign In

Section titled “Sign In”

Hawzu asks for your email address first, then for the way you sign in — a password, or your company’s identity provider.

  1. Go to https://app.hawzu.com/.

  2. Enter your Email Address and select Continue.

  3. Enter your Password and select Log in.

Hawzu checks that the email address is valid and that the password meets the minimum length requirement before continuing.

Use Change next to your address to go back and enter a different one.

Single Sign-On

Section titled “Single Sign-On”

If your company connects Hawzu to its identity provider — Okta, Microsoft Entra ID, Google Workspace or another — Hawzu offers that instead of a password once it recognizes your email domain.

  1. Enter your work email address and select Continue.

  2. Select Continue with SSO. If your address reaches more than one workspace that uses single sign-on, pick yours from the Workspace list first.

  3. Sign in with your identity provider. You come back to Hawzu signed in.

A few things worth knowing:

  • Signing in this way does not ask for a Hawzu two-factor code. Your identity provider decides what it takes to prove who you are.
  • Use a password instead is still there. Some of your workspaces may not require single sign-on, and a password gets you into those.
  • If a workspace requires single sign-on and you are signed in with a password, opening that workspace asks you to confirm before sending you to the provider.
  • If someone else is already signed in to your identity provider on this computer, Hawzu tells you which account it signed you in as and offers to sign in as your address instead.
  • “That address isn’t a member of this workspace” means you signed in, but an administrator still has to add you to the workspace.

Administrators: see Single Sign-On Setup.

Password Guidance

Section titled “Password Guidance”

Passwords are case-sensitive and must be at least 6 characters.

If you forgot your password, use Need help? on the login page to open the Login Help page.

Two-Factor Authentication

Section titled “Two-Factor Authentication”

If two-factor authentication is enabled, Hawzu opens a verification prompt after your email and password are accepted.

You may be able to verify with:

  • An authenticator app code.
  • A one-time code sent to your email.
  • A backup code.

The verification prompt has a time limit. If the time runs out, start the login again.

Email One-Time Code

Section titled “Email One-Time Code”

If you choose email verification, select Send One-Time Code to Email. Hawzu sends a code to your email address.

Enter the code, then verify it. You can resend the code if needed.

Backup Code

Section titled “Backup Code”

If you have a backup code, choose the backup-code option and enter the code to complete sign-in.

Use backup codes carefully and keep them in a secure place.

Section titled “Sign Up Link”

If you do not have an account yet, use Sign up on the login page.

Learn more in Sign Up.

After Login

Section titled “After Login”

After a successful login:

  • Hawzu opens your default workspace when one is set.
  • If your default workspace is no longer available, Hawzu clears it and opens another available workspace.
  • If you have no selected workspace, Hawzu opens the Workspaces page.
  • If your default workspace requires single sign-on and you signed in with a password, Hawzu opens the Workspaces page instead of sending you back out to your identity provider. The workspace is listed there, marked, and opening it asks first. Your default is left as it is.

Learn more in First Workspace.