#Defect Management Best Practices Guide

#Creating Effective Defects

#Clear Defect Titles

• Summarize the issue in one sentence
• Include the component or feature affected
• Example: “Login button does not respond to clicks”

#Detailed Descriptions

• Describe the steps to reproduce the issue
• Include expected vs actual behavior
• Add environment and configuration details
• Attach screenshots, logs, or error messages

#Severity and Priority

• Set severity based on impact (Critical, High, Medium, Low)
• Set priority based on business need and urgency
• Consider user impact and frequency of occurrence

#Linking to Test Cases

• Link defects to the test case that discovered them
• Link related defects together
• Track which test cases need to be updated after fixes

#Defect Lifecycle

#Status Management

• Use appropriate statuses (New, Assigned, In Progress, Fixed, Closed)
• Update status as work progresses
• Close defects only after verification
• Reopen if issues persist after fix

#Verification Process

• Verify fixes in the same environment where found
• Re-execute the original test case
• Test related scenarios to ensure no regression
• Document verification results