#Defect Bulk Operations & Analytics Guide

#Bulk Operations

#Selecting Multiple Defects

To select defects:

1. Use checkboxes in table
2. Select individual defects
3. Select all on current page
4. Selected defects are highlighted

#Bulk Status Update

To update multiple defects:

1. Select defects
2. Click bulk actions menu
3. Select “Update Status”
4. Choose new status
5. Confirm update

#Bulk Assignment

To assign multiple defects:

1. Select defects
2. Click bulk actions menu
3. Select “Assign”
4. Choose assignee
5. Confirm assignment

Note: Bulk operations may be limited based on permissions.

#Filtering and Organizing Defects

#Using Quick Filters

Quick filters provide one-click access to common views:

• Status filters (New, In Progress, Resolved, etc.)
• Priority filters (Critical, High, Medium, Low)
• Severity filters (Blocker, Critical, High, etc.)
• Assignment filters (Unassigned, Assigned to Me)
• Date filters (Created Today, Due Today, Overdue)

#Using Advanced Filters

To apply advanced filters:

1. Click filter icon or open filter panel
2. Select filter criteria
3. Filters are applied immediately
4. Combine multiple filters as needed

Filter Options:

• Status (single or multiple)
• Priority
• Severity
• Assignee
• Reporter
• Due Date
• Project (workspace view)
• Test Case Reference
• Execution Source
• Custom Fields

#Global Search

To search defects:

1. Use global search box
2. Type search query
3. Results filter automatically
4. Search matches: code, title, priority, severity, status, reporter, assignee

#Saving Views

To save filter combinations:

1. Apply desired filters
2. Note filter combination
3. Use same filters next time
4. (Future: Save as named view)

#Defect Analytics

#Viewing Statistics

Defect statistics show:

• Total defects
• By status
• By priority
• By severity
• By assignee
• Overdue count
• Completion rate

#Using Analytics

Analytics help:

• Understand defect trends
• Identify bottlenecks
• Monitor team workload
• Track resolution rates
• Plan releases

#Use Cases

#Developer Workflow

1. View assigned defects
2. Update status to “In Progress”
3. Work on fix
4. Update status to “Resolved”
5. Add comments with fix details
6. Assign to QA for testing

#QA Workflow

1. View defects in “Resolved” status
2. Test the fix
3. Update status to “In Test”
4. Verify fix works
5. Update status to “Verified” or “Reopened”
6. Add comments with test results

#Triage Workflow

1. Review new defects
2. Assess priority and severity
3. Assign to appropriate developer
4. Set due date
5. Add traceability links
6. Update status as needed

#Permissions

Defect tracking requires:

• View Defects: View defects list and details
• Edit Defects: Update defect properties
• Change Status: Update defect status
• Assign Defects: Assign to users
• Add Comments: Comment on defects

Permissions are managed at the project level. Contact your project administrator if you need additional permissions.

#Next Steps

• Learn about Creating Defects to report new issues
• Explore Defect Management Overview for comprehensive information
• Check out Test Runs to link defects to test executions
• Review Requirements to link defects to requirements