#Defect Management Best Practices & Use Cases

#Defect Reporting

1. Clear Titles: Use descriptive titles that summarize the issue
2. Detailed Descriptions: Provide step-by-step reproduction steps
3. Attachments: Include screenshots, logs, or files that help explain the issue
4. Priority/Severity: Set appropriate priority and severity levels
5. Traceability: Link to related test cases, requirements, or executions

#Defect Management

1. Regular Updates: Keep defect status and comments current
2. Assignment: Assign defects to appropriate team members
3. Due Dates: Set realistic due dates for resolution
4. Status Updates: Update status as defects progress through lifecycle
5. Communication: Use comments to communicate progress and questions

#Filtering and Organization

1. Use Quick Filters: Leverage quick filters for common views
2. Save Views: Use advanced filters to create custom views
3. Column Customization: Show/hide columns based on your needs
4. Search: Use global search to quickly find specific defects

#Use Cases

#Bug Tracking

1. Report defects found during testing
2. Assign defects to developers
3. Track resolution progress
4. Verify fixes
5. Close resolved defects

#Release Management

1. Track defects for a release
2. Monitor defect resolution progress
3. Identify blockers and critical issues
4. Ensure quality before release
5. Track post-release defects

#Quality Assurance

1. Link defects to test cases
2. Track test execution failures
3. Monitor defect trends
4. Identify regression issues
5. Report quality metrics

#Next Steps

• Learn about Creating Defects to report new issues
• Explore Tracking Defects to manage defect lifecycle
• Check out Test Runs to link defects to test executions
• Review Requirements to link defects to requirements